Shipping policy
Shipping Policy
Shipping Information
At OBOSkinCove Official Shop, we are committed to delivering your order safely and efficiently.
Shipping Destination
We currently ship within the United States only.
Shipping Cost
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Free Standard Shipping on all orders
Processing Time
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Orders are processed within 1–3 business days
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Orders are not processed on weekends or holidays
Estimated Delivery Time
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Standard Shipping: 3–5 business days
Delivery times may vary depending on location, carrier delays, or seasonal demand.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking details to update.
Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
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Carrier issues
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Weather conditions
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High order volumes during promotions or holidays
OBOSkinCove is not responsible for delays caused by the shipping carrier once the package has been dispatched.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us at:
Include your order number and any relevant photos so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
oboskincove@gmail.com